Yes. Our diamonds are lab-grown, physically and chemically identical to mined diamonds — offering the same fire, brilliance, and durability.

They are created using cutting-edge technology that mimics natural formation. The result? A diamond that’s 100% real — minus the mining.

Absolutely. Every diamond is backed by a lab certificate of authenticity, listing its cut, clarity, color, and carat weight.

We select stones with VS clarity and above, and precision-cut to maximize brilliance. You’ll see it — and feel it — the moment it hits the light.

Yes. Our designs are crafted in small batches with meticulous attention to detail, using advanced setting techniques.

We collaborate with expert artisans in Europe, Asia, and the Middle East, all working under ethical and sustainable conditions.

No. All stones are 100% lab-grown for transparency, sustainability, and quality control.

Yes. We use premium metals: 14K/18K gold, platinum-plated stainless steel, or titanium — water-safe, hypoallergenic, and built to last.

Yes. All our pieces are designed for daily wear — including showers, swimming, and workouts.

No. Our materials are engineered for fade-free brilliance. Proper care ensures your piece stays pristine.

Use mild soap, warm water, and a soft cloth. Avoid abrasive chemicals or harsh polishing.

Yes. Every piece is nickel-free and suitable for sensitive skin.

No. Our materials are engineered for fade-free brilliance. Proper care ensures your piece stays pristine.

Our settings are reinforced to prevent stone loosening. Each piece undergoes strict quality checks before shipping.

We recommend removing your jewelry at night for optimal longevity, though it’s safe to sleep with on occasion.

We follow standard US sizing. Use our Ring Size Guide, or reach out for help if you're unsure.

Yes — select designs are adjustable. Look for the "adjustable fit" tag on the product page.

Currently, we offer a curated range of sizes, but we’re expanding. Custom requests? Reach out and we’ll do our best to assist.

We offer easy exchanges. Contact us within 30 days for a hassle-free size swap.

Processing takes 1–2 business days, and shipping takes 5–10 days depending on your region. You'll receive tracking via email.

We ship globally from fulfillment hubs in Dubai, the U.S., and Asia.

Yes. We offer free standard shipping on all orders. Express shipping is available at checkout.

Yes. We ship to over 60 countries with customs-friendly processing and tracking.

Email us within 2 hours to cancel or make changes. After that, we can only proceed once the item is returned.

30-day returns on all unworn pieces in original packaging. Refunds processed within 5–7 business days after inspection.

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

We blend modern lab-grown brilliance with timeless design — no middlemen, no inflated markups. Just ethical, affordable luxury.

Yes. Lab-grown diamonds are 100% conflict-free, with no human toll, environmental harm, or ethical gray zones.

Yes — our packaging is made with eco-certified materials and designed for reuse or recycling.

Yes. If you share our values and style, reach out via collab@chandelierdiamond.com.

Email us at info@chandelierdiamond.com or fill out the contact form. We reply within 24 business hours.