Privacy policy
Effective Date: [Insert Date]
Company: Chandelier Diamond
Head Office: Dubai, United Arab Emirates
Website: www.chandelierdiamond.com
This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with Chandelier Diamond online. We take your privacy seriously and are committed to safeguarding your information.
Information We Collect
When you visit our website or place an order, we may collect:
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Full name, email address, phone number
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Shipping and billing addresses
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Payment details (processed securely via Shopify, Stripe, or PayPal)
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Device data (IP address, browser type, referring website, etc.)
Your payment information is encrypted and never stored on our servers.
How We Use Your Information
We use your personal data to:
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Fulfill orders and manage payments
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Provide customer support
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Send updates, offers, or newsletters (only if opted-in)
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Improve website functionality and user experience
We never sell or share your information with unaffiliated third parties.
Data Sharing
We only share your data with trusted service providers such as:
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Shopify (e-commerce platform)
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Payment processors (Stripe, PayPal)
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Delivery and logistics partners
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Marketing platforms (only with your consent)
All partners adhere to strict data protection standards.
Cookies
We use cookies to optimize your browsing experience, remember your preferences, and analyze site traffic. You may choose to disable cookies in your browser settings, though this may limit some website functionality.
Your Rights
If you are located in the United Kingdom, European Union, or United Arab Emirates, you have the right to:
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Access the personal data we hold about you
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Request data correction or deletion
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Withdraw consent for marketing at any time
To exercise your rights, email: privacy@chandelierdiamond.com
Contact Details
For questions or concerns about your data:
Email: privacy@chandelierdiamond.com
Headquarters: Dubai, United Arab Emirates
Business Hours: Monday to Friday, 9am β 6pm (GMT+4)